Privacy Notice

Save and Support Trust – VO/1436

Last updated: 14/04/2020

The Save & Support Trust (hereinafter referred to as the “Trust”) is the Data Controller for the purposes of applicable data protection law. The Trust respects your privacy and is committed to protecting your personal data which we process. This Privacy Notice explains how the Trust will comply with applicable data protection law, this includes, the General Data Protection Regulation (EU) 2016/679 (‘GDPR’), the Data Protection Act (Chapter 586 of the Laws of Malta), any subsidiary legislation thereto and any other applicable laws relating to privacy and electronic communications as may be amended from time to time. 

It is important that you read this Privacy Notice, together with any other privacy notice that is provided on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using your information.

Data controller

The Data Controller is the Save & Support Trust in Malta, a Trust set up and established with the aim to support good causes and assist financially vulnerable people in the local community. In doing so, we are responsible for deciding how we hold and use personal information about you when and if you provide us with such data.

The contact details for the Trust are as follows: 

Address:
Save & Support Trust
Business Centre
219-221, Parilja Street,
Santa Venera, SVR 1936
Malta

For general contact please send us an email on support@sstmalta.org. 

The Personal data we collect and how we use it

We collect and process personal data relating to you in connection with your use of this website and our relationship with you. This personal data may include:

Personal data

Purpose for processing

Legal basis

We may collect and process your personal information giving by you by filling in our ‘Get in Touch’ form. The Information we may collect includes, your full name, email address and related message form.

To provide you with information and get in touch with you to answer your queries. 
To respond to your message and in respect of the services which we provide.

The legal basis we rely on to process your personal data is article 6(1)(f) of the GDPR, which allows us to process personal data in order to fulfil our legitimate interests to respond to your queries / messages. 

We may collect and process your personal data given by you by filling in ‘Become a Supporting Sponsor’ form. Categories of personal information, we may collect includes, your full name, company / entity name, email address, company logo and transaction details.

To register you as our sponsor.  

The legal basis we rely on to process your personal data is article 6(1)(b) of the GDPR, which allows us to process personal data when processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

When you visit our website, the browser used on your devise automatically sends information to the server of our website, which is temporarily stored by the server in a so-called log-file. The following information is recorded without your intervention and stored until it is automatically deleted:

  • The IP address of the requesting computer;
  • The date and time of access;
  • The name and URL of the retrieved file; 
  • The browser used;
  • If necessary, the operating system of your computer and the name of your Internet Service Provider.

No attempt is made to identify individual users or to associate the technical details listed above with any individual. The IP address of the requesting computer may only be evaluated in the event of attacks on the network infrastructure.

To ensure the connection and use of our website.
To evaluate and permanently guarantee the system safety and stability.
To ensure the technical administration of the network infrastructure. 

The legal basis we rely on to process your personal data is article 6(1)(f) of the GDPR, which allows us to process personal data in order to fulfil our legitimate interests listed in the purpose of processing column. 

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 

We do not use any cookies other than strictly necessary cookies. Strictly necessary cookies are essential to navigate around a website and use its features. Without them, you wouldn’t be able to use basic services like registration. These cookies do not gather information about you that could be used for marketing or remembering where you’ve been on the internet.

Examples of how we use ‘strictly necessary’ cookies include:

  • Setting unique identifiers for each unique visitor, so site numbers can be analysed.

Donations via EasyPay (Third-Party Website)

You cannot make donations directly on our website, but we have placed a link that will redirect you to a sub-site of the EasyPay website specifically set up for donations addressed to the Save and Support Trust. Please note that by clicking on such a link, you will be leave our website and enter a third-party website where the third-party’s Privacy Policy applies. 

Disclosing your personal data

Except as described in this Privacy Notice, we will not intentionally disclose the personal data that we collect or store to third parties without your prior explicit consent. We may disclose information to third parties in connection with the abovementioned purposes, in the following circumstances:

  • any third parties who we engage to provide services to us, such as outsourced IT service providers, payment service providers, and professional advisors;
  • any advisers/auditors auditing any of our business processes or who need to access such information for the purpose of advising us;
  • any law enforcement body which may have any reasonable requirement to access your personal data for the purposes of the prevention, investigation or detection of any crime;
  • any regulatory body or authorised entity where required or permitted by law, which may have any reasonable requirement to access your personal data;
  • any successor (or receiving) entity in the event of reorganisation or similar event.

All our third-party service providers are required to take appropriate security measures to protect your personal data in line with the Data Protection and other applicable laws. Moreover, we only permit them to process your personal data for specified purposes and in accordance with our legally binding agreements.

International transfers

The information you provide to us may be shared with third parties situated in other European Economic Area (‘EEA’) Member States. We will only transfer personal data outside the EEA after taking the necessary steps to ensure that your privacy rights continue to be protected, as outlined in this Privacy Notice and in accordance with applicable data protection laws. For example, we will transfer your personal data outside of the EEA with your consent, to fulfil a legal obligation, to fulfil our contractual obligations, or to protect the public interest.

Data Retention

The personal data that we process for the abovementioned purposes shall not be kept for longer than is necessary. We retain your personal data for as long as we need it to comply with our obligations under applicable law, to enforce our agreements and, if relevant, for the establishment, exercise and defence of legal claims. 

We will actively review the personal data we handle, process and store, and will delete or anonymise it in a secure manner when there is no longer a legal, business or customer need for it to be retained. 

For more information on the retention of your personal data please contact us on support@sstmalta.org.

In those cases where it is not possible for us to specify in advance the periods for which your personal data will be retained, we will base our determination on the following criteria:

  • the purpose(s) was for which your personal data was collected;
  • whether there are any statutory obligations, obliging us to continue to process your information;
  • whether we have a legal basis in place to continue to process your information, including but not limited to consent;
  • the value attached to your information;
  • whether there are any industry practices stipulating how long information should be retained;
  • the risk, cost and liability attached to such retention; and
  • any other relevant circumstances.

Data subject rights

As a data subject you have certain rights in relation to your personal data including: 

  • Right of access – you have the right to ask us for copies of your personal data that is being processed. There are some restrictions which means you may not always receive all the information we process;
  • Right to Erasure – you have the right to ask us to delete your personal data in certain circumstances. This is not an absolute right and shall depend on our established retention periods;
  • Right to Object – you have a right to object and request that we cease the processing of your personal data where we rely on our, or a third party’s legitimate interests for processing your personal data or a task carried out in the public interest;
  • Right to Portability – you may request that we provide you with certain personal data which you have provided to us in a structured, commonly used and machine-readable format. Where technically feasible, you may also request that we transmit such personal data to a third party controller indicated by you;
  • Right to Rectification – you have the right to update or correct any inaccurate personal data which we hold about you;
  • Right to Restriction – you have the right to request that we stop using your personal data in certain circumstances including if you believe that we are unlawfully processing your personal data or the personal data that We hold about you is inaccurate;
  • Right to withdraw your consent – where our processing is based on your consent, you have the right to withdraw your consent. Withdrawal of your consent shall not affect the lawfulness of the processing based on your consent prior to the withdrawal of your consent; 
  • Right to be informed of the source – where the personal data we hold about you was not provided to us directly by you, you may also have the right to be informed of the source from which your personal data originates; and
  • Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority, you shall also have the right to an effective judicial remedy where you consider that your rights under the Regulation have been violated as a result of the processing of your personal data in contravention of the Regulation.

Your rights in relation to your personal data are not absolute. If you intend to exercise one or more of your rights, please send your request to support@sstmalta.org. 

Generally, no fees are applicable when exercising your rights. However, we may charge a reasonable administrative fee if your request is clearly unfounded, repetitive or excessive. Moreover, you will be provided with a response without undue delay, and in any event within 30 calendar days which start running as soon as your identity is verified.

Following your request to exercise your rights, we may need to request specific information from you to help verify your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.  

Data security

We take appropriate security measures to protect against loss, misuse and unauthorised access, alteration, disclosure, or destruction of your information. The Trust has taken steps to ensure the ongoing confidentiality, integrity, availability, and resilience of systems and services processing personal information, and will restore the availability and access to information in a timely manner in the event of a physical or technical incident.

No method of transmission over the Internet, or method of electronic storage, is secure. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organisational safeguards. 

If you believe your personal data has been compromised, please contact the Trust via its contact email at support@sstmalta.org.

Links to other websites

Where we provide links to websites of other organisations or entities, this Privacy Notice does not cover how that organisation processes your personal information. We encourage you to read the privacy notices on the other websites you visit. 

Changes to this privacy notice

This Privacy Notice may change from time to time. If we change this Privacy Notice in ways that affect how we use your personal data, we will advise you of the choices you may have as a result of those changes. We will also post a notice that this Privacy Notice has changed.